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KMID : 0607320210300030209
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Journal of Korean Academy of Psychiatric and Mental Health Nursing
2021 Volume.30 No. 3 p.209 ~ p.219
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The Moderating Effects of Self-esteem and Ego-resilience on the Relationship between Emotional Labor, Depressive Symptom, and Job Satisfaction in Nurses
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Kim Tae-Youn
Han Kuem-Sun
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Abstract
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Purpose: The purpose of this study is to identify that emotional labor has effect on depressive symptom, job satisfaction, and moderating effect of self-esteem and ego-resilience of nurses.
Methods: Data were collected by questionnaires from 224 nurses university hospitals from May 8 to May 19, 2017, analyzing by hierarchical multiple regression.
Results: There was a significant positive correlation with emotional labor and depressive symptom. Also emotional labor was significant negative correlation with job satisfaction, self-esteem, and ego-resilience. Ego-resilience had a moderating effect that emotional labor affected depressive symptom and job satisfaction.
Conclusion: In this study, Ego-resilience were found to have a significant moderating effect in relation to emotional labor, depressive symptom, and job satisfaction. Therefore, it's needed to consider the ego-resilience when developing emotional labor management program of nurses.
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KEYWORD
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Emotion, Depression, Job satisfaction, Self concept, Psychological resilience
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